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Frequently Asked Questions

Frequently asked questions about Glow25 and collagen.

Any questions? We're happy to help! Please contact our customer service.

You can easily mix our collagen powder into drinks or food. Our recommended intake: 1.5–2 tablespoons a day (about 15g), so one pack of Glow25 collagen powder lasts exactly one month.

You should take our collagen capsules with plenty of water. Our recommended intake: 2-6 capsules per day.

We opted for an enzymatic manufacturing process that is particularly gentle on the collagen powder and does not destroy the amino acids. This results in our Glow25 collagen achieving a very high quality and being perfectly absorbed by the body.

Not much.

You can easily mix our collagen powder into your daily drinks or meals such as soups.

It is important to note that vitamin C plays a key role in collagen formation, as it contributes to normal collagen production for the normal function of the skin.

Therefore, it is beneficial to ensure sufficient vitamin C intake through the consumption of fruits and vegetables. For an additional vitamin C supply, we recommend our collagen capsules.

We offer a 60-day money-back guarantee, so you can try the products risk-free. If you're not satisfied, simply contact us within that timeframe and we'll take care of everything else.

For orders under €20, shipping within the Netherlands costs €3.99, including VAT.

Shipping is free for orders over €20 within the Netherlands.

Here you can find an overview with all the information for each country: Shipping Information

Wondering where your order is? Or your delivery is stuck or seems lost? Then please report your issue here!

Simply enter your details and your request will reach us in customer support directly with all the important information. We'll check your order/delivery and get back to you with all the information and a suitable solution.

Of course, you can also use the contact form as an alternative.

Add your desired items to the shopping cart and click on "View Cart". You will then be redirected to the order summary, where you will also find the discount code field. Enter the code there and click on "Apply". If this doesn't work, please contact us via our contact form.

You no longer wish to receive your package or would like to cancel your order? Send us an email via our contact form so we can advise you on the cancellation process. We can issue you a return label for your return shipment.

If you would like to pay by invoice, you can select the payment method "Klarna Invoice". As soon as your package is shipped, you will receive an invoice from Klarna via email and have one month to pay it.